Through New Spring Lodge International Ltd, our adult care pathway focuses on providing a calm and supportive residential environment where people are treated with dignity and respect. Staff are available to support residents with daily living, medication support where appropriate, personal care, meaningful activities, emotional support and engagement with community services.
We support adults requiring residential support, emotional wellbeing support, and assistance with complex needs. Our person centred approach is built around individual strengths, goals, and aspirations, delivering personalised support that promotes independence, meaningful daily living, and positive outcomes. Working closely with families, local authorities, commissioners, and community partners, we create safe, structured environments where individuals feel respected, supported, and empowered to achieve their full potential.






We provide person-centred support for adults requiring residential support, emotional wellbeing support, and assistance with complex needs. Through personalised support planning, collaborative partnerships, and safe, structured environments, we help individuals develop independence, build confidence, participate in meaningful daily activities, and achieve positive long-term outcomes. Every aspect of our service is designed to promote wellbeing, dignity, stability, and a smooth, well-supported journey from referral through ongoing support.

We support adults requiring residential support, emotional wellbeing support, and assistance with complex needs. Our person-centred approach focuses on creating safe, supportive environments that promote stability, independence, confidence, and positive outcomes for every individual.

Our personalised support plans are tailored to each individual's needs, goals, and preferences. We provide assistance with daily living, emotional wellbeing, meaningful activities, and independence-building, helping individuals develop life skills and achieve greater confidence in everyday life.

We work in partnership with local authorities, commissioners, community support teams, families, advocates, and other relevant professionals to deliver coordinated, consistent, and high-quality support that reflects each individual's circumstances and aspirations.

Creating safe and supportive environments is central to our approach. Through clear boundaries, individual risk planning, safeguarding practices, and responsive support, we help individuals feel secure, respected, and empowered in their daily lives.

Our referral process is designed to be straightforward and supportive. From the initial enquiry and assessment through transition planning and regular placement reviews, we work closely with everyone involved to ensure a smooth and well-planned journey into our services.
People were enabled to make choices about the care they received. One person told us, “I like it here, there are always staff around. You get the support. The manager fights to get you the right support from outside services.”
Staff spoke positively about the culture of the home, and how everyone cared about the people they supported and wanted to ensure they had good lives. One member of staff told us, “This is the best place I have worked.”
We saw people were treated with kindness and consideration by the staff team. One person told us, “The staff are really nice, they are respectful.” Another person told us, “The staff are spot on.” A relative told us, “The staff are fantastic they are so caring. The manager went above and beyond to get my relative here safely, I think she saved my relative’s life.”